Contacting support
How and when to reach the Kartadum support team.
Most questions are answered here in the Help Center. If you still need a person, contact support.
- Support hours are Monday–Friday, 8:00–16:00 (UTC+2), excluding public holidays.
- Email support@kartadum.eu — replies can take a few working days at busy times.
- For content that breaks the rules or a bug, use Report a problem so it reaches the right team with context.
- Company details and the operator email are on the About page.